Department Assessment

Two-day Fixed Operations assessment with KPI and operational reviews focused on profitability, CSI, retention. 

Recommendations

Focus on profitability, CSI, retention, advisor performance, and service productivity.

Sales training

Service Advisor training and Fixed Operations coaching focused on CSI, retention, sales, and profitability. 

Service Mgmnt Training

Fixed Operations coaching and service management training focused on CSI, retention, leadership, and profitability. 

Executive Coaching

Fixed Operations coaching for Executive Management focused on profitability, CSI, retention, and performance. 

Dealer Progress Reports

Fixed Operations performance reporting focused on productivity, profitability, CSI, and service department results.